Enterprise Privacy & Data Protection Policy

1. Executive Overview

This Privacy Policy governs the manner in which TradeLogix Wholesale ("TradeLogix", "we", "our", or "us") collects, utilizes, safeguards, and discloses information gathered from business users and authorized procurement representatives ("Buyer", "Customer", or "You") accessing our B2B wholesale platform (the "Platform").

2. Information We Collect

To facilitate wholesale business authentication, GST compliance, invoice generation, and commercial credit assessment, we collect the following categories of data:

• Authentication Credentials: Mobile phone numbers verified via one-time SMS passwords (Mobile OTP) without requiring static passwords.
• Business & Tax Identifiers: Legal firm name, trade name, Goods and Services Tax Identification Number (GSTIN), Permanent Account Number (PAN), and constitution of business.
• Commercial Contacts: Authorized proprietor/director names, corporate procurement email addresses, and designated shipping dock contact numbers.
• Logistics Coordinates: Registered business address, dispatch addresses, state GST codes, PIN codes, and designated delivery hubs.
• Transaction Logs: Order histories, itemized invoices, payment reconciliation records (Razorpay IDs, UTR reference numbers), and credit ledger statements.

3. How We Process & Utilize Your Data

We process collected business data exclusively for lawful commercial and statutory operations, including:

• Verifying buyer authenticity through automated GST validation APIs and assigning tiered price groups.
• Generating statutory GST Tax Invoices formatted with correct HSN/SAC codes for Input Tax Credit (ITC) eligibility.
• Coordinating freight dispatches, Airway Bill (AWB) generation, and real-time transit tracking with licensed air and surface cargo carriers.
• Sending transactional notifications, dispatch confirmations, ledger updates, and security alert codes via SMS, WhatsApp, and email.

4. Data Protection & Security Controls

TradeLogix deploys enterprise-grade security protocols to protect sensitive corporate assets. All communication channels are encrypted using 256-bit Transport Layer Security (TLS/SSL). Payment credentials are tokenized directly via RBI-authorized payment gateways (Razorpay). We enforce role-based access control (RBAC), multi-tenant database isolation, and encrypted audit logs for all administrative profile actions.

5. Third-Party Disclosures

We do not sell, rent, or trade customer data to third-party marketing entities. Information is shared strictly on a need-to-know basis with:

• Logistics Partners: Freight carriers (e.g. TradeLogix Express, BlueDart, Delhivery, SafeExpress) for shipment delivery and AWB tracking.
• Banking & Payment Gateways: Razorpay and banking networks for processing wire transfers and online payments.
• Statutory Authorities: GST Network (GSTN) and tax authorities where required by Indian statutory law.

6. Contacting the Data Privacy Desk

For privacy inquiries, grievance redressals, or data access requests, contact our Compliance Office:
TradeLogix Legal & Compliance Department
Email: contact@tradelogixwholesale.com
Helpline: +91 9785201393
Address: E-84, Sastri Nagar, Jaipur, Rajasthan(302016)